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JKR’s Richard Brauns Pens AutoSuccess Magazine Feature
We invite you to read an article in the most recent edition of AutoSuccess magazine penned by JKR Senior Partner Richard Brauns. As one of the industry’s leading monthly publications, AutoSuccess offers insightful articles that benefit dealers in a number of ways. The electronic version of the magazine can be found here, then scrolling to Page […]

August AutoSuccess Features Jeff Johnson Article
An article by JKR’s own Jeff Johnson is featured in the August AutoSuccess magazine issue. It explains how many dealers can determine if their broadcast advertising is achieving results … using software they probably already have at their fingertips. For many dealers, it is an educational, eye-opening read that will be extremely useful in […]

Don’t Worry if Your Ads Offend Someone
When choosing the style of ad you want to air in support of your dealership, resist the temptation to worry that you might inadvertently offend someone every now and again. Why? First, your advertisements are created to motivate consumers to purchase a vehicle or service from you, and to do that you must create emotion […]

Getting Better at CSI Surveys
Like them or not, CSI surveys are not going away anytime soon. Part of the reason for this is, quite frankly, because no one has come up with a better idea. No one disputes that a customer having a positive experience at a dealership should be everyone’s ultimate goal – and this experience is critical […]